Hair&Hair Color Challenges

HCC Email/Question #1

I have a question about a color? I need to know how I can remove some darkness and ash from an all over color I did with highlights. She wanted to go darker but now she thinks it's too dark and she wants it warmer. What do you think the best way to go about this is?

Thank You Johnene

When any situation like this happens the first thing we want to do is fix it or get it fixed, in most cases if the client is not crying I have them live with it for a few day’s or at least 24hr giving the hair color time to oxidize and with a few shampoo’s such as Aveda Detox-Shampoo or Rosemary Mint Shampoo which helps with lifting off some of the residue (color) of the hair. However this is not always the ideal acceptance from the clients perceptive so we can do a few things 1/ Take shampoo plus a sprinkle of enlightener and 20 volume developer on wet hair at the sink apply like a shampoo, allow it to sit on the hair watch it carefully, it will start to remove tone, once the desired tone is achieved the shade and the ash will have subsided, now we must apply a gloss/glaze right after with gold process for 10 to 20 minutes. 2/ Using a 9N or a 10N natural level and 30 or 40 volume developer on wet hair, applying it like a virgin application mid-ends then roots working quickly at sink from the back of the head to front watching it remove tones 10 to 20 minutes. 3/ Taking fine weave highlights through some of the lowlights with enlightener using 20 volume developer, to address the remainder of the hair and ash apply a demi/semi-permanent color with gold and slightly increse the amout of the developer as required like a toner.